30-DAY/200 HOURS BUY BACK POLICY
Are you in the market for used farm or construction equipment, but worried about making the wrong investment?
Look no further than our dealership! We stand behind the quality and condition of our products, and we’re proud to offer a 30-day/200 hours buy back policy for eligible items.
With our buy back policy, you can purchase used farm and construction equipment with confidence, knowing that you can return it within 30 days if it doesn’t meet your expectations. And with our expert team of technicians, you can trust that the equipment you’re purchasing is in top-notch condition.
Don’t take any risks with your investment. Choose our dealership and take advantage of our 30-day/200 hours buy back policy today!
TERMS AND CONDITIONS
At Dennis Polk Equipment we stand behind the quality and condition of our units. We offer a 30-day/200 hours buy back policy for eligible units, subject to the following terms and conditions:
Eligibility: This policy is valid for used farm and construction equipment purchased from our dealership online, and only if the customer uses our shipping services. The item(s) must be returned in the same condition as when it was purchased, with no modifications or damages.
Timeframe: The 30-day buy back policy starts when the customer receives the equipment and ends 30 days after that date. The equipment must be returned to our dealership within this timeframe.
Usage Limit: 30-day buy back policy for eligible units is subject to a maximum usage limit of 200 hours. Any equipment that exceeds this usage limit will not be eligible for return under this policy.
Return Process: To initiate a return, the customer must contact our customer service team within 30 days after the customer receives the equipment.
Return Shipping: The dealer will arrange and cover the return shipping. The equipment must be shipped only using our approved shipping carriers.
Inspection: Upon receipt of the returned equipment, our team will inspect it to ensure that it is in the same condition as when it was purchased. If any modifications or damages are found, a restocking fee may be applied on a case-by-case basis.
Refund: If the returned equipment meets all of the eligibility criteria and passes inspection, we will issue a refund to the customer's original payment method, less any restocking fees as detailed below.
Restocking Fees: A restocking fee may be applied for returned equipment that is not in its original condition, missing parts or accessories, or for returns outside of the 30-day policy timeframe. The restocking fee will be assessed on a case-by-case basis and will not exceed 20% of the purchase price.
Exclusions: This buy back policy does not apply to new equipment, or items sold "as-is", inspected by the customer in person at our location.
Governing Law: This policy shall be governed and interpreted by the laws of the State of Indiana, USA.
By purchasing used farm and construction equipment from our dealership, the customer agrees to these terms and conditions.
Eligibility: This policy is valid for used farm and construction equipment purchased from our dealership online, and only if the customer uses our shipping services. The item(s) must be returned in the same condition as when it was purchased, with no modifications or damages.
Timeframe: The 30-day buy back policy starts when the customer receives the equipment and ends 30 days after that date. The equipment must be returned to our dealership within this timeframe.
Usage Limit: 30-day buy back policy for eligible units is subject to a maximum usage limit of 200 hours. Any equipment that exceeds this usage limit will not be eligible for return under this policy.
Return Process: To initiate a return, the customer must contact our customer service team within 30 days after the customer receives the equipment.
Return Shipping: The dealer will arrange and cover the return shipping. The equipment must be shipped only using our approved shipping carriers.
Inspection: Upon receipt of the returned equipment, our team will inspect it to ensure that it is in the same condition as when it was purchased. If any modifications or damages are found, a restocking fee may be applied on a case-by-case basis.
Refund: If the returned equipment meets all of the eligibility criteria and passes inspection, we will issue a refund to the customer's original payment method, less any restocking fees as detailed below.
Restocking Fees: A restocking fee may be applied for returned equipment that is not in its original condition, missing parts or accessories, or for returns outside of the 30-day policy timeframe. The restocking fee will be assessed on a case-by-case basis and will not exceed 20% of the purchase price.
Exclusions: This buy back policy does not apply to new equipment, or items sold "as-is", inspected by the customer in person at our location.
Governing Law: This policy shall be governed and interpreted by the laws of the State of Indiana, USA.
By purchasing used farm and construction equipment from our dealership, the customer agrees to these terms and conditions.
